Can’t connect to WiFi

This is usually incorrect WiFi credentials entered. You will need to reset these on the Smug Bug by swiping down to access the menu, tapping the ‘Reset WiFi’ button, and confirming. On the app, go into settings for your property, then under the ‘Local Smug Bug’ heading, click ‘Re-provision Smug Bug’. This will take you to the WiFi set-up page.

Note that Smug Bugs (like most internet-of-things devices) connect to 2.4GHz networks. Some home routers have both 5GHz and 2.4GHz channels. You won’t be able to connect to a 5GHz network.

No inverters found

• Does your inverter connect to the manufacturer’s app? If it does, then this proves it does have a WiFi connection. If it does not, then this is the issue. You will first need to ensure that your inverter has a WiFi connection.
• Are your inverter and your Smug Bug connected to the same WiFi network? If they are not then a local Smug Bug will not be able to connect to your inverter.
• Do you have a big network (of more that 256 IPs in the range) or a mesh network? If you do, please contact us, ideally with the IP address of the inverter.